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Floyd Poché, Proprietor
Established 1962

Poches Market, Restaurant, & Smokehouse Logo


Specializing in:
Boudin, Cracklins, Andouille, Tasso, Smoked Sausage, Specialty Meats

 

USDA Approved For
  Shipping Out of State

Order Online
About us
Fish-N-Camp
Smoke House
Contact Us
Menu
Directions
F.A.Q.
Recipes
Favorites
Shipping Policy
Privacy Policy

F.A.Q.


Table of Contents

  1. How do I place an On-line order ?
  2. Is my Information secure ?
  3. Is there a minimum order ?
  4. Am I within your range of delivery ?
  5. How do I contact customer support ? 
  6. How do I order multiple items ?
  7. Are all of your items in stock ?
  8. What are your hours of operation ?
  9. What are my payment options ?
  10. What are my Shipping options ?
  11. Does Poche's charge sales tax ?
  12. Is Poche's facility Federally Inspected ?
  13. How do I place an International Order ?
  14. How can I ask my own Question ?

 


How do I place an On-Line order ?

To place an online order just browse our site until you find the product you are looking for and then click the Add to Cart picture to purchase the item.

Visit our On-line ordering pages. Choose from the sub categories to add your food choices to our secure shopping cart. Complete the Secure Check out process and your food will be delivered Federal Express overnight. Please allow 24 hours for us to ship the product and 24 hours for it to be delivered.

  • Click on the   picture to add the item you are viewing to the shopping cart.

  • You may browse in and out of the sub categories adding as many items into your shopping cart as you need.

  • Click the button at any time to review the items in your shopping cart. 

  • Check over your order in the shopping cart.

    • Add or remove any items that you wish.

  • When you are finished shopping click the Check out link.

  • Enter your contact information into our secure order form. We will calculate your order total including Tax and Shipping in the Continental United States.
    Click Place order link.

  • Enter your payment information into our secure order form.

    •  Click the Finalize order link.

  • A receipt of payment will be generated containing an order confirmation and password. You can review and track your orders by Clicking Here

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Is my Information secure ?

We use SSL Technology for all transactions evolving an exchange of funds. For more information view our security policy, or our privacy policy, or for immediate attention regarding security contact us at: [email protected]. In addition to our Security Policy you can view our Shipping policy by clicking here

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Is there a minimum order ?

Yes, Our minimum order is 10 Pounds or more total.

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Am I within your range of delivery ?

We do not deliver prepared food, we Ship Frozen food via Federal Express Overnight anywhere in the Contiguous United States, Alaska, and Hawaii ONLY.

Before you start shopping, please click here to review our shipping instructions and policies.

If you live near us or you are passing thru please stop by, check our Directions page for maps and driving directions. We have a full service Restaurant and Smoke House.

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How do I contact customer support ?

We have several ways to contact our 24 hour support.

Visit our contact us page for more information.

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How do I order multiple items ?

Most of our products are sold by the pound, some are sold by the piece. In either case you will have to choose the amount before you add the item to the shopping cart. There is a 10 pound minimum.

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Are all of your items in stock ?

Our website content is updated daily.
If we run out of an item we update our website before you even make your order!
Every page that has an item for sale has an order status icon on it.

  • If the Icon says  In Stock we will ship that quantity to you  within 24 Hours of payment !
  • If the Icon says    Back Ordered we will ship that quantity to you  usually within 3-4 Days of payment ! View our shipping policy for more information.
  • If the Icon says  Sold Out  this item has been discontinued ! 
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What are your hours of operation ?

On-line: We take orders for our On-line products 24 hours a day 7 days a week.

Restaurant Hours:

Monday - Saturday 6AM - 8PM

Sunday 6AM - 6PM

DAILY PLATE LUNCHES
Monday-Saturday 10:30AM - 2PM

Dinner Menu
Monday - Sunday 2PM - 8PM

Sunday Menu
10:30AM - 5PM
BBQ Lunches - A Tradition for over 30 Years

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What are my payment options ?


MasterCard, Visa, American Express.
Sorry no personal checks.
Cash or C.O.D. orders are not accepted on our website.

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What are my Shipping options ?

Before you start shopping, please click here to review our shipping instructions and policies.

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Does Poche's charge sales tax ?

We are required by law to charge all Louisiana residents sales tax. Our shopping cart automatically adds 6.5% sales tax to all orders shipped to The State of Louisiana, all others will not be charged sales tax.

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Is Poche's facility Federally Inspected

Yes ! Click Here to see us listed in the United States Department of Agriculture's Website list of Inspected USDA Meat & Poultry Establishments!

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How do I place an International Order ?

At this time, our shopping cart does not accept International orders. We ship to the Contiguous United States, Alaska and Hawaii Only.

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Copyright © 2001- 2009 Poche's Market & Restaurant
Last modified: April 17, 2009